frequently asked questions

Listed below are a few frequently asked questions. Your feedback is greatly appreciated as we strive to provide a better customer experience. Please send any questions you might have to Support@jerseyfanshq.com

1. How long will it take for my items to arrive?
2. Orders usually arrive within 5 – 11 business days to Europe. The shipping time varies from product to product, depending on the demand and shipping location.

1. How long will it take to receive a tracking number?
2. The process usually takes between 0-2 business days.

1. Where can I place an order from?
2. Orders can be placed from the United Kingdom and Germany.

1. Is shipping FREE?
2. Yes, shipping is Free.

1. Where is your company located?
2. We have Offices in United Kingdom and Germany .

1. Which currency will I be charged in?
2. We process all orders in GBP & EUR .

1. Who can I contact if I have a problem with my order?
2. All inquiries can be forwarded to EMAIL: support@jerseyfanshq.com. 

1. How can I pay?
2. We accept Credit Cards: Visa, Mastercard®, American Express, Discover Via Secured Payments By STRIPE.

1. Is Checkout on this site safe and secure?
2. You can rest assured that your online purchases are safe and secure.

1. If I enter my email address will you sell my information?
2. We never sell information about our customers. Emails are only used for follow-up and to send newsletters about our promotions and coupons for discounts.

1. Will, I (the customer) have to pay customs?
2. No, there will be no additional charge other than the product cost. We will handle the rest.